Keizer AI answers every inbound dealership call on ring one, answers inventory and trade-in questions, books test drives, schedules service lane appointments, and syncs data directly into your DMS and CRM around the clock.
Autonomous Voice AI • Live Test Drive & Service Scheduling • Sub-Second Latency
Auto dealerships spend tens of thousands every month driving vehicle shoppers and service customers through Google Ads, OEM portals, and local campaigns. Yet, during peak hours and weekend rushes, phones ring off the hook. Missed calls, endless hold music, and delayed callbacks systematically drain sales revenue and service bay absorption:
Service drives and showroom floors get backed up during peak traffic, leaving buyers stranded on indefinite hold until they hang up and dial rival dealerships companies.
Top-earning sales consultants waste vital showroom hours handling basic queries rather than negotiating vehicle purchases and closing high-margin deals on the lot.
Shoppers browse vehicle inventory during evenings and weekends, where unanswered calls drop into voicemails that rarely convert into showroom test drive bookings.
Recruiting, training, and retaining round-the-clock internal BDC agents demands steep operational expenses, recurring onboarding cycles, and heavy management costs.
Deploy a dedicated, autonomous AI automotive receptionist and BDC agent built to qualify shoppers, book appointments into your dealer scheduler, and maintain clean CRM records.
Complete autonomous dealership calling capability. Replaces outsourced answering services and after-hours voicemail loss with instantaneous, automotive-trained voice dispatch.
Inquires about the 2026 SUV trim, verifies trade-in intent, and confirms Saturday 11:30 AM test drive slot.
Verifies VIN / mileage, identifies 30k-mile service requirement, and assigns an open morning bay slot.
Summarizes customer details, call audio, and intent parameters directly into VinSolutions / CDK.
Flags buyers with approved commercial vehicle financing or trade-in appraisals over $40,000 for immediate transfer.
| Key Capability | Traditional In-House BDC & Reception | Keizer AI Call Center for Automotive |
|---|---|---|
|
Call Response Speed
|
30–90 second hold times, frequent voicemail drop | Picked up on the first ring with sub-second response |
|
Operational Hours
|
8 AM – 6 PM weekdays; restricted weekend hours | 24/7/365 uninterrupted availability (including holidays) |
|
Service Lane Scheduling
|
Manual lookup, prone to double-booking or miscommunication | Direct automated scheduling into Xtime, myKaarma, or DMS |
|
Inventory Intelligence
|
Reps toggle multiple windows or walk the lot to verify stock | Real-time vehicle inventory feed integration with live lot status |
|
Campaign Attribution
|
Fragmented call tracking; lost marketing source attribution | Complete attribution mapped to Google Ads, CarGurus, Autotrader |
|
Staffing & Overhead Costs
|
High base pay, benefits, overtime, and constant turnover | Cost-effective flat plan with zero turnover or ramp-up friction |
An autonomous, end-to-end voice pipeline that answers every dealership call on ring one, qualifies sales buyers and service repair requests, books showroom visits or service bays, and syncs clean conversation data straight into your CRM and DMS.
The incoming call is picked up immediately by a conversational voice agent calibrated with your dealership’s voice, branding, inventory, and operational guidelines.
The AI distinguishes between Sales, Service, Parts, and Collision queries. For buyers, it verifies vehicle interest, budget, and trade-in readiness; for service, it logs vehicle mileage, concern descriptions, and warranty details.
Qualified sales prospects are booked directly into sales rep calendars for showroom visits. Service appointments are booked straight into service lane schedules with complete service codes.
Every call log, full transcript, audio file, and marketing attribution source is logged into your dealership CRM (Elead, VinSolutions, DealerSocket) and DMS without manual data entry.
High-priority opportunities—such as commercial vehicle fleets, urgent escalations, or buyers on the lot—are transferred to designated sales managers with a real-time whispered summary.
Eliminate after-hours voicemail loss and handle traffic surges during sales events, trade-in campaigns, and service recalls without hiring temporary staff.
Fill your service bays around the clock by allowing vehicle owners to book oil changes, inspections, and brake services at midnight or during their commute.
Ensure showroom sales executives spend their time with qualified, confirmed buyers who have already selected their vehicle of interest and financing profile.
Track which paid marketing channels (Google Search Ads, Meta, CarGurus, Cars.com) generate actual appointments and sold units with end-to-end phone tracking.
